Monday, September 19, 2005
Help From India
Had a very busy time making DVD's and many "computer issues", to deal with today. Finally ended the day talking with an HP service tech in India, and got excellent assistance. I have found the technical assistance folks in India, and other foreign countries to be very knowledgable and eager to help solve problems. They're paid a small fraction of what our techs are paid, and are worth far more. My Republican, corporate brother tries to tell me that it's fine for our companies to underpay them because they're better off making something than nothing. There's much more to this story but I'm too tired to go into it tonight. Suffice it to say that these good people in foreign lands are learning our technology while being underpaid, and this will come back to haunt us in just few years.
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